By Jamie Epstein, TMCnet Web Editor

When analyzing the reasons behind its continuous success, there are many essential elements that are used in tandem to enhance the overall level of satisfaction seen when teaming with master agent Telarus (News - Alert). Its backbone technological foundation upon which all of its solutions are based, including the GeoQuote system and the GeoSign platform as well as its VAR network specifically, help the company to set itself apart in the industry.

While GeoQuote system is highlighted as being real-time commercial telecom pricing software that assists agent partners seeking information right away on transactional products, GeoSign is a paperwork generation platform that has been designed for independent agents looking for cable availability and as a way to create a personalized service package and paperwork when and where they need it.

On the other hand, the VAR network is ideal for agent-VAR management and serves as an intuitive lead distribution system. “It provides a software and financial processing framework that enables our agent partners to form, administer, and maintain long-lasting relationships with their referral partners. When a VAR works with a Telarus partner, they know that they'll be paid correctly, by Telarus, every month. Taking this burden from the agent frees them up to focus their time and attention to focus on closing more carrier service sales to the leads their VAR refers to them,” according to Telarus officials.

Due to the fact that the master agent offers its customers piece of mind by managing their IT infrastructure and being their go- to IT outsource expert, companies can easily add carrier services to their portfolio and then distribute them to customers. This in turn expands the expertise a firm offers, powering a much more complete solution to a wide customer base. 

Serving as an extremely vital virtual carrier services department, Telarus can help you improve overall operations. Complete with the tools, contracts and support needed to manage the quoting, provisioning and overall management of carrier services, the VAR network can improve the professionalism of your company. Plus, the referral program can help customers receive the answers to key questions they may have in a fast and easy manner. Simply log into the Telarus back office solution, type in your customers’ information and Telarus will do the rest of the work for you.

While the customer relationship management product was developed with the specific needs of its agents in mind, it seamlessly integrates all customer information, previous quotes, proposals, tasks, notes, commission history, e-mail correspondences, orders, paperwork, etc. on one page. Agents can also create additional logins for administrative assistance and/or employees so that they can access specific areas of the agent back office in a customer support role.

If you wish to show customers your adding value while supporting various carrier services needs, then turn to the Virtual Employee Program and you can leverage your own brand when communicating or providing quotes to customers.

Greg Ottensmeyer, president, TelephoNET.com added in a statement, “I've been using the Telarus Referral Program (or the VAR Program as it has been known in the past) since 2006 to great effect. I sell ShoreTel (News - Alert) systems and partner with Telarus to close my carrier business, ensuring a steady stream of residual commission."

Powering next generation telecommunications services just isn’t enough these days. However, if you match that extensive portfolio with a high level of care such as the level of assistance provided by this master agent, you are guaranteed to stand ahead of the competition.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Rich Steeves