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Managed Services Migration Moving at a Slow Pace, Yet Telarus Leads the Race
Managed services are all the rage, driving the enterprise to take a close look at its options before diving in across all platforms. Slow and steady appears to be the standard strategy as decision makers express concerns about staffing, revenue and the impact of cloud computing within the enterprise. Like never before, the demand for the master agent is increasingly apparent.
In a survey of some 400 IT solution provider and channel companies, CompTIA (News - Alert) discovered that half of all respondents deliver managed services either as part of a broader business solution offering or as an exclusive application. The same survey in 2011 found that only 40 percent were offering the same services.
The survey, which was highlighted in this Channel Partners Online report, also found that 17 percent of those companies surveyed expect that three quarters of their business revenue will be captured from their managed-services business over the next five years. During that time, just under two thirds of these firms believe managed services will represent an escalating share of their overall revenue.
As end users are seeking the right solutions to fit the needs within the enterprise, the master agent helps to narrow the selection to right fit the solution with the culture and demands of the organization. Such partnerships help to eliminate some of the uncertainty that remains in the market, helping to secure those revenue increases, while also helping organizations to overcome objections to migration.
At the same time, the master agent is not helping these IT organizations to make a full switch to managed services, but instead to migrate specific services to “test the waters” in a way. As a result, the emergence of the “hybrid model” is gaining popularity. With this model, companies will work with the master agent to slowly introduce specific managed services and test the results before migrating any other departments or systems in the same manner. At the same time, legacy systems are maintained to optimize performance across the enterprise.
Throughout the managed services space, pure play MSPs are still few and far between as managed services remain an added practice as part of the overall business instead of the executed strategy. For the master agent trying to meet the needs of the discerning customer base, the impact cloud computing has on the market could dictate future success.
Master agents with Telarus (News - Alert) are already ahead of this trend, offering managed services through its major carriers to meet the needs of the client base. Check out the company’s full list of carrier partners by clicking here.
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Edited by Jamie Epstein