Master Agent Featured Article
Earthlink Offers IT Services for the Master Agent
April 09, 2012
EarthLink, Inc., an IT service, network and communications provider of master agent TBI, is rolling out new services that its clients need. The services come as EarthLink has completed a number of key acquisitions on which it can capitalize.
One of those services is EarthLink’s IT services for something other than enterprises of substantial size. Now, EarthLink is poised to offer the same services to single and small locations, according to this Channel Partners Online report.
The company said recently it would offer cloud, collocation, managed security, hosting, and disaster recovery services in a portfolio that should be available for master agent offerings in the near future.
Another EarthLink development that has piqued some master agent curiosity is a hosted Microsoft (News - Alert) Exchange product. As more businesses upgrade to the newer version of Exchange, EarthLink is poised to get involved. EarthLink believes it can reduce transition costs by moving from a CAPEX platform to an OPEX (News - Alert) platform.
EarthLink’s managed security solution is something a master agent can push because the solution includes a managed firewall, secure remote access, asset management, laptop security, and remote data protection.
Companies looking at a reduced budget and fewer staff resources will likely take interest from a master agent selling this solution. Regardless of how tight a budget is, the security of a company’s processes is tantamount to every other high-ranking aspect of the company.
Remote data protection is a must-have service that can protect a company when a natural or manmade disaster occurs. These scenarios sometimes wipe out service and data in the process, rendering a business offline or out of business. A master agent is wise to push remote data protection as it can save a company from ruin.
The Web-based management tool used in the remote data protection solution allows remote access to installations and employs a simple browser that reduces the amount of memory needed to establish connections. It also allows the user to backup and restore data quickly and easily from any location that has Internet access.
As more employees go mobile with laptops, tablets and smartphones, master agent offerings of managed laptop security is also increasing. With a laptop, workers can get to their tasks from hotel lobbies to airport lounges to coffee houses.
But while they’re in these remote and unsecured places, you don’t want them unintentionally coming in contact with malicious software on public wireless signals. With a managed laptop security solution, policies are never broken and data is encrypted to protect the device, the employee and the network.
For the master agent seeking to capitalize on current opportunities in the market, Earthlink (News - Alert) offers a wide variety of solutions designed to address key challenges companies are facing in the market today. As a result, the master agent has an increased chance to right-fit a challenge to a solution.
Edited by Jamie Epstein
Featured Carrier Information
Advantix Solutions Group
Advantix Solutions Group is a global leader in Mobility Telecom Optimization and Management Services. Advantix delivers unparalleled solutions that empower customers to take control of their entire mobile telecommunications infrastructure.
Comcast is the largest cable operator and third-largest telephone company in America, providing broadband internet, telephone service, and cable television to businesses in 19 markets nationwide, covering 39 states. Comcast Business, launched in 2009, originally targeted businesses with less than 20 employees. Today Comcast Business is targeting POTS and PRI together, with plans to move even higher upstream into metro Ethernet and SIP. You can sell Comcast Business with confidence because there are no leased lines between your customer and Comcast, who manages their own network end-to-end.
New Cloud Networks
New Cloud Networks, an exclusive Telarus supplier, focuses on custom Cloud solutions for small to medium sized businesses. New Cloud Networks core area of expertise is remote storage, disaster recovery, virtual servers, email hosting, managed services, and virtual desktops.
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Frequently Asked Questions
What is a Master Agent, and why should I use Telarus?
ANSWER: A Master Agent is (supposed to be) an agency that 1) signs carrier contracts and consolidates volume, 2) assists its sub-agents with pre-and-post-sales support, 3) consolidates commissions from multiple carriers into one monthly commission statement/payment, 4) leverages its size to gain concessions from carriers on behalf of its agents...
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ANSWER: Both. When our founders, who came from a financial services and engineering background respectively, set out to build the largest master agency ever envisioned, they did so with a non-telecom perspective. To them, it was not acceptable that quotes took days, even weeks, to come back. It was not acceptable to manage a large base of customers using Excel spreadsheets. It was not acceptable to be in the dark with relation to all of the carrier's service footprint. The only way to build the Master Agent of the Future was to invest heavily in software so that the necessary efficiencies could be built into the quoting, customer management, accounting, and commissioning systems...