Master Agent Featured Article
McGraw Communications Offers Robust Master Agent Deal
March 12, 2012
It might seem an unlikely scenario, but New York-based McGraw Communications (News - Alert), a competitive local exchange carrier (CLEC), is offering up to 100 percent of committed revenue and monthly commissions to the master agent who sells its voice, data and IP communications technologies and solutions.
According to this Channel Partners Online report, the company is a leader in the communications technologies, having sold these next-generation solutions to companies worldwide since 1995. Businesses large and small have signed on to the master agent and have touted the quality of its customer support.
A McGraw administrator said it can afford the recent offer to the master agent because they have no long-term debt. The company continues to invest in new technologies and support systems, but they are able to do that with profits, not loans.
“We are not looking to produce big number to impress outside investors,” said the company's CEO, Frank Ahearn.
The master agent is in negotiations with many other agents who are looking for new opportunities. The new program to offer 100 percent of committed revenues and monthly commissions is a way to attract new agents to the company, said the company's president, John Cunningham (News - Alert).
McGraw's voice services include local, long distance, toll free, conferencing, and call cards, and the voice services can be bundled to increase purchasing power. Agents are signing on with this master agent for the benefits the voice solution offers, which include diversity, consolidation, and competitive pricing.
The data/IP solutions at the master agent includes a variety of technologies that allow companies to share and exchange information over secure environments. McGraw's dedicated Internet delivers both managed and un-managed service that fit the need of the customer. Hosting services are also secure and reliable and give companies an affordable alternative to investing in costly infrastructure and incurring extended down times due to deployment.
One of the biggest draws to the master agent is its unified communications service known as InPacket. The service promises to increase responsiveness, communication effectiveness and accessibility. InPacket is delivered from the cloud over Internet. It works with standard SIP phones and a browser, which means there is no software for companies to maintain or deploy – it's all in the cloud.
Companies are finding that this is helping them to save costs on capital expenditures and cutting monthly communications costs. InPacket reduces CAPEX and OPEX (News - Alert) and includes unlimited usage with expenses that don't come out of nowhere. InPacket delivers voice, instant messaging, presence, fax, email, calendar, and mixed media conferencing with web collaboration.
With McGraw’s list of master agent solutions, the offer they are making to agents would seem a no-brainer for those ready to jump on board.
Edited by Jamie Epstein
Featured Carrier Information
Advantix Solutions Group
Advantix Solutions Group is a global leader in Mobility Telecom Optimization and Management Services. Advantix delivers unparalleled solutions that empower customers to take control of their entire mobile telecommunications infrastructure.
Comcast is the largest cable operator and third-largest telephone company in America, providing broadband internet, telephone service, and cable television to businesses in 19 markets nationwide, covering 39 states. Comcast Business, launched in 2009, originally targeted businesses with less than 20 employees. Today Comcast Business is targeting POTS and PRI together, with plans to move even higher upstream into metro Ethernet and SIP. You can sell Comcast Business with confidence because there are no leased lines between your customer and Comcast, who manages their own network end-to-end.
New Cloud Networks
New Cloud Networks, an exclusive Telarus supplier, focuses on custom Cloud solutions for small to medium sized businesses. New Cloud Networks core area of expertise is remote storage, disaster recovery, virtual servers, email hosting, managed services, and virtual desktops.
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Frequently Asked Questions
What is a Master Agent, and why should I use Telarus?
ANSWER: A Master Agent is (supposed to be) an agency that 1) signs carrier contracts and consolidates volume, 2) assists its sub-agents with pre-and-post-sales support, 3) consolidates commissions from multiple carriers into one monthly commission statement/payment, 4) leverages its size to gain concessions from carriers on behalf of its agents...
Is Telarus a Master Agent or a Software Company?
ANSWER: Both. When our founders, who came from a financial services and engineering background respectively, set out to build the largest master agency ever envisioned, they did so with a non-telecom perspective. To them, it was not acceptable that quotes took days, even weeks, to come back. It was not acceptable to manage a large base of customers using Excel spreadsheets. It was not acceptable to be in the dark with relation to all of the carrier's service footprint. The only way to build the Master Agent of the Future was to invest heavily in software so that the necessary efficiencies could be built into the quoting, customer management, accounting, and commissioning systems...